PUBLIC TOURS
Reservations may be cancelled or rescheduled up until 48 hours prior to your scheduled departure time for a full refund minus a credit card processing fee of $5 per person. Cancellations made within 48 hours of departure are nonrefundable and may not be rescheduled.
Please arrive 30 minutes prior to your scheduled departure time. If you have not checked in by 15 minutes prior to departure, you will be considered a no-show and your ticket will not be refunded.
PRIVATE TOURS
Private charters may be cancelled or rescheduled up until 2 weeks prior to your event date for a full refund minus a 3% credit card processing fee. Cancellations made within 2 weeks of the event date are nonrefundable and may not be rescheduled.
Passenger Requirements
The age limit for our public tours is 6 years of age (12 - for full day tours). There is no age limit for private charters. Children must be accompanied by an adult.
Our tours are not recommended during pregnancy or for anyone with back or neck injuries.
Alcohol and Tobacco Policy
No smoking, vaping, or alcohol or marijuana consumption of any kind is allowed on our vessel. Thank you for your cooperation.
Fuel Surcharge
In the event that the price of gas rises above $5.00/gallon, a fuel surcharge of $5.00/person will be added to your reservation.
Sunset Tours
Depending on how far away whales are, we cannot guarantee we will still be on the water for the physical sunset.
Weather Cancellations
On rare occasions, we may need to cancel tours due to weather conditions. Guests will be given the option to reschedule or receive a full refund.
Additional Policies
We reserve the right to extend any tour by up to 1 hour if necessary to provide the best possible experience.
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